How chatbots help in customer relationship

The 21st century has seen progress in technology with artificial intelligence (AI) making an impact across various industries, including chatbot. The potential benefits of AI such as efficiency, better decision making, and cost reduction have generated interest in its adoption within the financial sector. Despite these advantages, there are challenges that hinder the seamless integration of AI into financial services. In this article, we will explore five obstacles that impede the implementation of AI in chatbot and provide valuable insights and practical tips to overcome them.

1. Balancing Innovation and Compliance; Navigating Regulatory Complexities

Creativity can help drive success and satisfaction across all aspects of life, from your downtime to your career. But how do you get your creative juices flowing? And why is it so important to develop creative thinking skills?

In this article, we’ll take a closer look at creativity and creative thinking, both in and out of the workplace. Read on for easy tips on how to bring more creativity to your life and learn why it’s such a valuable pursuit, for your career and beyond.

2. Data Security and Privacy Concerns: Safeguarding Sensitive Information

Creativity is an abstract concept – there are many definitions, and you’ll likely get a different answer depending on who you ask or where you look. As a starting point, it helps to look at the root word, which, of course, is create.

Creativity is what happens when your imagination – the ideas buzzing around your brain – comes into some sort of tangible form that exists in the world. Put simply, it’s what happens when you begin to create!

When you’re creating or being creative, you’re introducing something new that didn’t exist before you started. This can show up in all sorts of ways, from tangible forms like crafting, painting, or writing, to in-the-moment activities such as dancing, cooking, or humming a tune.

In your free time, creativity might show up as a series of pictures on your phone, a song that you sing, or a poem hidden in a notebook. In the workplace, creativity could take shape as an idea you express, a solution you propose, or an opportunity you identify.

There’s plenty of study on the science behind creativity and what happens in our brains when we’re engaging in creativity – learn more about the neuroscience of creativity in CQ University Australia’s Unlocking the Creative Brain course.

3. Lack of Quality Data: The Foundation of Effective AI

Creative thinking is about coming up with something new. The ultimate goal is to arrive at a plan or solution that’s not obvious – and then, perhaps, continue to push even further beyond that!

Creative thinking requires you to examine, refine, and experiment with ideas. It’s something you do every day, perhaps without realising it. It could be as simple as substituting an ingredient when cooking or rearranging the furniture in your room!

The ‘creative’ part is all about generating unique ideas, original solutions, or solving a problem in a fresh way. The ‘thinking’ part involves taking these ideas or solutions and thinking them through, considering how they will work from a variety of different angles and perspectives.

4. Resistance to Change: Overcoming Organizational Inertia

It’s one thing to talk about creativity and creative thinking – but how do you actually get your creative brain to start sparking off ideas?

Creativity isn’t an exact science – different tactics tend to work for different people. Here, we’ve listed 3 easy things you can start doing to awaken your inner creativity.